Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at reputationrecoverygroup.com (the "Site") and the services provided by Reputation Recovery Group ("Company," "we," "us," or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

1. Acceptance of Terms

By using this Site, submitting an inquiry, or entering into a service agreement with Reputation Recovery Group, you represent that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms in their entirety.

If you are accessing the Site or engaging services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Services

Reputation Recovery Group provides online reputation management, negative content suppression and removal, search engine optimization, and related digital services. The specific scope, deliverables, timelines, and fees applicable to any engagement are set forth in a separate written service agreement between the Company and the client.

We do not guarantee specific outcomes. Search engine rankings, platform policies, and third-party content decisions are outside our direct control. We commit to applying our best professional judgment and effort to every engagement, but we make no warranty that a particular result will be achieved within a specific timeframe.

We reserve the right to decline any engagement at our sole discretion, including engagements that would require us to engage in deception, facilitate harm to third parties, or violate applicable law or platform terms of service.

3. Payment and Fees

All fees are set forth in the applicable service agreement. Fees are due in accordance with the payment schedule specified in that agreement. We reserve the right to suspend services for non-payment.

Unless the service agreement provides otherwise, all fees are non-refundable once work has commenced. This reflects the nature of our services, which involve the expenditure of professional time, content creation, and third-party platform interactions that cannot be reversed.

Any disputes regarding invoiced amounts must be raised in writing within 15 days of the invoice date. Undisputed amounts remain due on the original payment date.

4. Confidentiality

We treat all client information, including the fact of the engagement itself, the nature of the content being addressed, and any personal or business information shared during the intake process, as strictly confidential.

We do not publish client names, testimonials, or case details. We do not use client information for any purpose other than performing the services agreed upon.

Confidentiality obligations do not apply to information that is or becomes publicly known through no fault of ours, that we are required to disclose by law or valid legal process, or that the client has authorized us to disclose in writing.

5. Intellectual Property

All content on the Site, including text, graphics, logos, and design, is the property of Reputation Recovery Group or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written permission.

Content created as part of a client engagement, such as articles, profiles, and web pages published to support a reputation management campaign, is governed by the terms of the applicable service agreement. Unless otherwise specified in writing, clients receive a license to use such content for the agreed purpose; Company retains underlying ownership and may retain the right to use anonymized versions as part of its methodology.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Reputation Recovery Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the services provided, including but not limited to loss of revenue, loss of business opportunity, or reputational harm, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising out of or related to a service engagement shall not exceed the total fees paid by the client to Reputation Recovery Group in the three months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

7. Governing Law

These Terms and any disputes arising out of or related to them or the services provided by Reputation Recovery Group shall be governed by and construed in accordance with the laws of the United States and the state in which the Company is incorporated, without regard to its conflict of law provisions. Any legal action arising out of these Terms shall be brought exclusively in the appropriate courts of that jurisdiction, and you consent to personal jurisdiction in those courts.

8. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. Material changes will not affect the terms of any service agreement already in effect at the time the change is made, unless the client expressly agrees to the updated terms.

9. Contact

If you have questions about these Terms, please contact us: